From the iPhone app
- Finish any active walk.Complete recording before changing your account.
- Open You.Open your signed-in profile and scroll to Delete account.
- Choose Delete account and confirm.Read the explanation, then use the Delete account confirmation button.
What deletion does
When the service accepts the request, your sessions are revoked and your published walks become inaccessible through the service. Account content, approved photo copies and Sign in with Apple access are scheduled for cleanup. Existing following and blocking relationships are removed.
Cleanup is asynchronous. The current beta may retry failed jobs and does not yet provide a complete user-visible completion receipt or a guaranteed cleanup timeframe. Contact the operator to ask about the status of your request.
What can remain
Limited deletion markers, retry-prevention records and some operational or report records may remain. Infrastructure log and backup retention is still being verified during beta. The privacy notice explains these limits.
Your private local walks remain on this iPhone and become available without signing in. You can delete those walks separately. Original photos remain in your Photos library, and archives you exported remain in the Files destinations you chose.
Photos, screenshots or other copies already held by recipients cannot be recalled.
Can’t access the app?
Email phototracker-support@mail.meshagent.com to request help with account deletion. Include your WalkPic username or other information that helps identify the account. Ownership may need to be verified.
Do not send passwords, sign-in codes or archive passphrases.